Brand Story

T.C never imagined he would find himself in the pharmaceutical industry. After more than 20 years as a computer engineer, his life took an unexpected turn in 2020 when his father was diagnosed with advanced lung cancer.

At that time, T.C had just been laid off and lost both his health insurance and steady income. Facing targeted therapy costs of up to $20,000 per month, he was pushed to the brink of despair. Fortunately, through a fellow patient he learned about a Bangladeshi manufacturer producing generics at one‑tenth the cost of the brand‑name drug—but the overseas procurement process was fraught with risks: counterfeit products, inflated prices, and opaque shipping.

Determined to secure safe medication for his father, T.C reached out directly to a leading Bangladeshi pharmaceutical company to source reliable generics at the source. This experience ignited his mission: “If I can do it for my father, why not help others in need?”

With that conviction, T.C founded Mediva Rx, offering safe, affordable generics delivered worldwide, so that no patient must endure the struggles he once faced.

Frequently Asked Questions

1. What is a generic drug? Are generic drugs safe?
Generic drugs contain the same active ingredient, strength, dosage form, and efficacy as their branded counterparts. Brand‑name drugs are the original patented products; generics are produced by other manufacturers after patent expiration. Public health systems in many countries (e.g., the U.S., U.K., Japan, Taiwan) rely heavily on generics to control costs. Before approval, generics must pass bioequivalence tests to prove they match the innovator drug in absorption rate and therapeutic effect, ensuring safety and consistency.

2. How can Bangladeshi manufacturers produce generics that are still under patent?
Under a WTO exemption for least‑developed countries (LDCs), Bangladesh is permitted to manufacture generic versions of patented medicines without a license through 2033. This policy legally enables Bangladeshi firms to produce and export many still‑patented drugs to meet global demand.

3. Are Bangladeshi manufacturers reliable?
Benefiting from the WTO exemption, Bangladesh’s pharma sector has attracted worldwide investment. It is now among the top 20 global drug exporters, with over 300 GMP‑certified plants shipping to 150+ countries (including the U.K., EU, Southeast Asia, and Africa).

Our partner, Ziska Pharmaceuticals, ranks among Bangladesh’s top ten firms, boasting in‑house R&D, manufacturing, and quality‑control labs, plus international certifications. Ziska’s products are trusted across the Middle East and Southeast Asia.

4. Which markets does Mediva Rx ship to?
We ship only to countries that legally allow personal importation of small quantities of prescription drugs. Supported markets include Taiwan, Japan, South Korea, Singapore, China, the U.S., the U.K., Australia, and New Zealand. We continually update our shipping policy in line with local regulations.

5. Do I need to include a prescription with my order?
It’s not mandatory, but strongly recommended. Customs in many countries conduct random inspections; including a doctor’s prescription significantly reduces the risk of seizure or return, ensuring smooth delivery.

6. Can I return or exchange received medications?
Because medications are sensitive products, we cannot accept returns or exchanges to guarantee authenticity and efficacy. If we ship the wrong product due to our error, please contact our WhatsApp support—we will resend the correct medication free of charge.

7. Do these drugs require refrigeration, and will shipping affect their efficacy?
We only sell generics formulated for stable storage and transport at room temperature, using heat‑protective packaging to maintain quality.

For GLP‑1 injectables (tirzepatide or semaglutide), although long‑term refrigeration is required, they may be stored at room temperature for up to 21 days without compromising efficacy. Standard ambient shipping will not affect their quality.

8. Are the drugs genuine? How can I verify authenticity?
All medications ship directly from the manufacturer with intact packaging, batch numbers, and expiration dates. You can verify authenticity via the manufacturer’s code‑checking system or by contacting our customer service.

9. How long does shipping take? Is there a tracking number?
We use DHL Express air freight. Delivery typically takes 5–7 business days. Each order includes a tracking number so you can monitor your shipment in real time.

10. Do you handle customs clearance and duties?
We provide all necessary documents for DHL customs clearance and declare shipments in compliance with local laws. Some countries may levy small import duties or consumption taxes on recipients—please check your local regulations.

Contact Us

If you have any questions, please reach out via our WhatsApp support or fill out the form below; we will reply by email.